Service agreement

The contract to provide basic services to the consumer is concluded after registration of residency documents and certified receipt settlement or other settlement documents.
Treaty of hotel services is concluded for a period specified in the invoice.

Therapeutic recreation complex “DiAnna», hereinafter referred to as “Contractor” on the one hand and Customer service on the other side (hereinafter referred to as the “Parties” and individually – “Party”) entered into this Agreement to provide services, hereinafter referred to as the “Agreement”, follows.
                                                        1. The treaty
1.1. In the manner and conditions of this Agreement, the Contractor shall within the period specified in the bill to provide services in temporary accommodation (accommodation) customer in the medical complex “Dianna” (hereinafter – LOK “Dianna”) and other related placement services, and the customer agrees to pay for services rendered.
2.Poryadok of service, rights and obligations
2.1. Contractor shall provide the Customer booked him in accordance with clause 2.2. Treaty of room to house (residence) in LOK “Dianna” during the period in accordance with that specified in the invoice for payment.
2.2.Bronyuvannya room is done by filing a reservation by mail, telephone, facsimile or other communication (including by email) that allows reliably establish ownership of the customer application. Reservation is accomplished only in the event of acceptance by the Contractor and directed him to requests for reservations, the parties reach an agreement in due form on all essential terms and the transfer of the customer to the provider prepayment for services in the manner and amount intended item 3.1. this Agreement.
2.3.1. In case of cancellation of the Customer – Customer refuse booked services Performer – not later than 21 days before the scheduled date of arrival, customer returns of 100% prepayment.
2.3.2. In case of cancellation of the customer from 21 to 3 days before the scheduled date of arrival the customer returns 50% of the prepayment.
2.3.3. In the case of customer cancellation 3 days prior to arrival, prepayment does not return.
2.4. Arriving the day after the customer ordered arrival he pays the full amount of the cost of services provided p.3.1.tsoho Agreement
2.5.Nomer in “DiAnna” provided by the customer upon presentation of a passport or other document proving identity and your application due form.
2.6. Contractor shall provide the Customer settling in a room 14: 00hod. ordered the day of arrival. Customer must move out of the room until 12:00 hours. the day of expiry of living in “DiAnna” specified in Clause 2.1 of this Agreement.
2.7.U Includes services:
stay at the selected room under the chosen tariff;
2.8. The Contractor shall make bed linen, towels and toilet articles, to ensure completeness and serviceability of equipment in the room and the quality of room under the settlement.
2.9. The Contractor shall not be liable for loss of money, other assets (securities, jewelry) customer, if they were transferred to the Contractor for storage. 2.10. Customer must comply with the Rules of hotels and similar accommodation hotel services, internal rules of living in “DiAnna” and fire safety.
3. Cost of services
3.1. By providing contract services provided Customer pays the Contractor in cash or non-cash full amount in the invoice to pay by:
prepayment of 50% of the cost of living within 3 business days of the booking in accordance with the account to prepay models Performer;
prepayment of 50% of the price for the first day in accordance with the account to prepay models Performer;
Customer service bank paid separately and not included in the price;
3.2. Services that are not included in the price paid by the Customer additional accommodation until eviction.
4. The responsibility of the parties for breach of contract.
4.1. The customer in identifying shortcomings in the service provided has the right to demand of their choice free of charge and deficiencies within a specified period. Contractor must address the shortcomings of the service.
4.2. Customer shall reimburse Contractor damages were caused to the customer due to loss or damage to property of the Contractor.
4.3.U case of violation Customer rules provided p.2.10 this Agreement, leading to losses and creates inconvenience to other customers, the Contractor shall have the right to refuse or terminate the settlement agreement (to carry out the eviction) without refund the customer for the amount of services rendered and charge the customer the amount of material damage.
5. Disputes
5.1. All disputes arising out of this Agreement or related to it shall be settled by negotiation between the Parties.
5.2. If a dispute can not be resolved through negotiations, he settled in court with proper jurisdiction of such dispute in accordance with the legislation of Ukraine.
6. Performance of the contract
6.1. This agreement is concluded and enters into force upon signature by the Parties and is valid until the expiry date of residence in Customer LOK “Dianna” specified in Clause 2.1. Agreement.
6.2. Termination of this Agreement does not relieve parties from liability for violations which occurred during his term of this Agreement.
6.3. This Agreement is made with full understanding of its terms and conditions of the Ukrainian language in two counterparts having equal legal force – one for each party.
6.4. At the time of signing this Agreement Contractor is liable to income tax on general business conditions.